Our Philosophy

The philosophy that we have at Atlantic Pacific has always been that we consider the institutions that we service to be partners, rather than customers.

With this in mind, our goal is not just mutual satisfaction, but making our interactions enjoyable for all parties involved. Every time that we provide information, ship products, or resolve the inevitable problems that might arise, we are conscious that Atlantic Pacific’s reputation and our long-term relationships are in the balance.

The fish and seafood that we provide are literally the bottom of the food chain for the health of the animals and, therefore, the success of all of the different operations we service. This is of paramount importance whether they be zoos, aquariums, for-profit animal interactive programs, or rescue and rehab facilities.

Although the products we offer are the best possible available, nothing is perfect, but our follow-up support has been a large part of how we have been able to sustain our many long-term relationships over the years. Trust is as important as the quality, price, and service that Atlantic Pacific provides.